3 Examples Of Effective Website Information Architecture & Best Practices

In a typical scenario, as sections of a design model take shape and evolve, multiple stakeholders — including engineers, content writers, customer support teams and executives — are invited into the process. Luckily, because information architecture is the practice of making a map or model, there isn’t a need for support documentation. If a user can find what they are looking for on a website, there naturally won’t be as many customer support tickets. Information architecture serves as a roadmap for user-interface development and software engineering.

Girma compares the stepwise progression of ideas involved in information architecture — which can include tree-like flowmaps, task flows, user flows and site maps — to the iterative process of drafting an essay. Although they are related concepts, there are distinct differences. Information architecture provides the blueprint of the design; it is the foundation of the user experience. UX needs information architecture in order to create an interface that is pleasant to interact with. Since the field of IA is complex and when dealing with large information systems the task becomes more massive, sometimes experts choose a specialized niche within the discipline. Some examples of IA sub-specialties include focusing on search schemas, metadata, taxonomy, etc.

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First click testing can detect navigation and layout problems at the prototyping stage or on a functioning website/app. As you conduct the testing, remember to collect qualitative data in addition to quantitative information on clicks. Users’ explanations on why they did what they did will help you understand your customers better and improve your product. By observing their actions and collecting user feedback, you can find out which parts work right, which don’t, and what has to be fixed.

• Let me explain what Information Architecture is, how it’s like the organisation of your house, and how you can build it for your own websites.
• In the case of IA, it’s an attempt to group different unstructured pieces of information and give them descriptions.
• These could be for a single product site, such as a website for an iPhone app, or a simple personal contact info site.
• Though AEA offers some sessions too heady for anyone not steeped in HTML and CSS, they offer just as many talks that cross fields and job titles.
• Although in fairness to those pulling double duty on the keyboard, your UX designer and information architect might be the same person.
• Since these tasks belong to a UX designer or business analyst, you need the results of their activities.

When thinking about designing the information architecture for your website or app, efficient site navigation is crucial. In this article, we will first describe what information architecture is, why it’s important, and approaches to effective implementation. Then we explore ideas around the broader view of the information age, how we use information, and how it impacts our world and our lives.

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For digital product information architecture, a search system typically includes a search engine, filters, and other tools. Results might show chronologically by date, alphabetically by title or author, or based on popularity. We’re going to walk through this process for your own website or app. At the end you’ll have a fully designed structure (or map) of all the content that exists on your site, so that users can understand and navigate everything without running circles looking for information. The information architecture for Felesky Flynn, a Canadian tax law firm, formed the foundation for their website. As part of the user experience (UX) plan we created, the user flows conveyed the actions their clients could take while navigating through the website.

The participants are given predefined categories from a content inventory list, and they sort the content according to them. The participants categorize topics information architecture web design however they like and in the order that makes sense to them. This approach allows you to understand how the users think in terms of classification.

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Information architects work with data from user research, usability tests, and user-centered design methods. Identify user goals, through this data obtained from interviewing your target audience to uncover what users expect to see and accomplish in your websites or digital products. Once you have the information gathered, you can https://www.globalcloudteam.com/ start structuring content by reverse engineering your IA based on the user’s goals. By keeping the key elements as the focal point, you have a solid foundation to guide your process. Each part of the site should be carefully mapped out into a logical navigation flow, ensuring that it’s easy for users to move between screens.

Below is the IA for the mobile app of a client that design agency Pixel Fridge worked with. The six purple boxes represent the major sections of the museum’s website — but user research and testing showed that not all six were considered equally important. The other parts of the sitemap show what content would appear above the navbar in the header (“utility navigation”), the content area of the page (“news, events, exhibit” and the search box), and the footer. Since a website’s content structure depends on the specific needs of the user, no structure will look exactly the same. The IA of an ecommerce store can look completely different from a blog and still meet users’ needs. If, for example, you use breadcrumbs on your blog, then you should use breadcrumbs everywhere on your site.

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Information architecture is a part of interaction design that considers content, context, and users. This means that user needs, business goals, and different types of content must be taken into account while structuring a product’s information. Certain aspects of a site-map design are more or less a given — for instance, front-end copy, a navigational menu and contact details.

On the left are the categories and subcategories that they put in the navigation header. On the right are the categories and subcategories placed in the website footer. From there, they’re taken to the main page, which contains options to view their bookmarks, messages, profile, or create a new post. Next, let’s look at the different ways these principles work on IA examples of real websites.

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You can use this kit to show the basic features and flow of an app before you start wireframing. As you complete the steps above, you might want to make notes about navigation. Competitive research, your sitemap, and user research are all important. At this point in the process, you’ll want to decide whether search can improve the user experience on your website. With this in mind, try to avoid words and phrases that are specific to your company or other terms that might be new to your users. If you have limited time and resources, you can make educated guesses.

Each information architecture project is unique, so the order of the steps might vary. But these steps can help you do the research, analysis, and organization it takes to create a great structure for your next digital project. The goal is to provide users with only a certain amount of content at a time so it’s easy to digest. So, labels offer context that helps your users understand where to find more information. Labels need to be easy to understand and feel familiar to your audience.

Information architecture vs UX vs UI

Because whether you choose to create global navigation menus, sidebars, or breadcrumbs, navigation is key to a great user experience. Creating a good information architecture is key to a good user experience — you can’t have one without the other. Even the most stunning websites won’t delight users if the underlying organization is poor. If you think these examples look like something you’d see during the user experience (UX) design progress, you’re right.